1. Overview
BrightStack Soft (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website (the “Site”) or contact us about our services.
2. Information We Collect
Information you provide
- Contact details (e.g., name, email, phone) when you fill out forms or email us.
- Message content and attachments you send during inquiries.
- Business details you share (e.g., company name, project requirements).
Information collected automatically
- Device and usage data (e.g., browser type, pages visited, timestamps, referring URLs).
- Approximate location derived from IP address (typically city/region level).
- Cookies or similar technologies used for essential website functions and analytics (see Cookies section).
3. How We Use Information
We use information to:
- Respond to inquiries and communicate with you.
- Provide and improve our services and website.
- Diagnose technical issues and maintain website security.
- Understand how visitors use our Site (analytics), so we can improve content and performance.
- Comply with legal obligations or enforce our rights.
4. Legal Bases (GDPR)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under the following legal bases:
- Consent (e.g., when you opt-in to certain cookies or marketing, where applicable).
- Contract (to take steps at your request before entering a contract, or to perform a contract).
- Legitimate interests (e.g., improving our website, preventing fraud, securing the Site), provided such interests are not overridden by your rights.
- Legal obligation (when required by law).
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including for legal, accounting, or reporting requirements. Inquiry messages are typically retained for a reasonable period to maintain business records and follow up, unless you request deletion where applicable.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website or transmission method is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights such as:
- Access to your personal information.
- Correction of inaccurate data.
- Deletion of your personal information.
- Restriction or objection to certain processing.
- Data portability (where applicable).
- Withdraw consent (where processing is based on consent).
To exercise your rights, contact us using the details in the Contact section below.
10. International Transfers
If you access the Site from outside the country where our servers are located, your information may be transferred and processed in other jurisdictions. Where required, we use appropriate safeguards for such transfers.
11. Children’s Privacy
Our Site is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided personal data, contact us so we can take appropriate steps.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes become effective means you accept the updated Policy.
13. Contact
If you have any questions about this Privacy Policy or your data, contact us: